Had an item mix up in my order but Wayne was super responsive and provided immediate assistance. Great customer service! 100% will shop here again :) Show More

Great and fair customer service. I ordered a harness online which was unfortunately both out of stock and discontinued. Due to it being a computer error, I was offered a similar harness of greater value as well as a free T-shirt. Both were shipped and arrived promptly. Show More

Very good service. Prompt responses to my queries and an excellent price offered for the shoes. The shoes were dispatched promptly and arrived a week after my placing the order. On top of it, I found a lovely XL 'Araples Mountain Shop' 'T' shirt in my package thrown in for good measure. I'll definitely shop here again! Show More

Ordered a pair of Scarpa shoes at a great price but realised they were too small (my error). Wayne sorted out the exchange with minimal fuss and even found a way to save me a bit on return shipping. Show More

Wayne was a great help finding the right fit. After a couple of emails and measurements, he gave me a few different shoes to consider. The Ocun Ozone HVs were a perfect fit based on my needs. Show More